Welcome to KPI Portal

KPIs per Business Process

All KPIs available at KPI Portal are categorized according to business processes. The model used for categorization is based on Porter’s (1985) value chain. The primary processes are depicted vertically, while the secondary processes are shown horizontally. Click on any particular process to access the relevant KPIs that measure that specific business process.

Business Processes Finance & Control Human Resource Management Research & Development Transport Procurement Inventory Production Sales Marketing

KPIs per BSC category

All KPIs at KPI Portal are categorized into four dimensions, following the Balanced Scorecard by Kaplan & Norton (1992): Financial, Customer, Internal Processes, and Learning & Growth. Click on each dimension to view the KPIs that measure that specific area.

Balanced Scorecard dimensions Customer Learning & Growth Internal Financial