Posted inAll sectors / Human Resource Management / Internal

Employee Engagement

Definition of this KPI:
Employee engagement reflects the commitment, motivation, and loyalty of employees towards their work and the organization.


  • This KPI can be calculated as: Average engagement score per employee
  • The KPI will be measured as: ratio (number)
  • How to interpret the KPI: higher is better
  • The strategic objective to measure with this KPI: Happy employees make happy customers, which make happy shareholders

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