Definition of this KPI:
Incident Rate assesses the safety of transportation operations by measuring the frequency of accidents, injuries, or other incidents.
Expressed as the number of incidents per million work hours. A lower incident rate suggests a safer working environment and effective safety protocols.
This KPI can be calculated as: (Number of Incidents / Total Work Hours) x 1,000,000The KPI will be measured as: ratio (number)How to interpret the KPI: lower is betterThe strategic objective to measure with this KPI: Prioritize employee safety, reduce associated costs, and uphold the company's reputation by continuously improving safety measures and practices.
