Welcome to KPI Portal

Golden rules

• The balance between leading and lagging KPIs
• What You Measure Is What You Get
• The Power of Visualization in KPI Management
• Navigating Business Strategy with Strategy Maps
• Less is More: Simplifying KPIs for Success

Inspirational articles

• Measuring Innovation with Key Performance Indicators
• Increase your self-awareness with personal KPIs
• Optimizing your Logistics with KPIs
• Measuring Corporate Social Responsibility
• The Pitfalls of Misinterpreting KPIs: Lessons from World War II

KPIs per Business Process

All KPIs available at KPI Portal are categorized according to business processes. The model used for categorization is based on Porter’s (1985) value chain. The primary processes are depicted vertically, while the secondary processes are shown horizontally. Click on any particular process to access the relevant KPIs that measure that specific business process.

KPIs per BSC category

All KPIs at KPI Portal are categorized into four dimensions, following the Balanced Scorecard by Kaplan & Norton (1992): Financial, Customer, Internal Processes, and Learning & Growth. Click on each dimension to view the KPIs that measure that specific area.