Definition of this KPI: This ratio measures the efficiency with … Cash Flow from Operations to Sales RatioRead more
Sales
Cash Flow Margin
Definition of this KPI: Cash Flow Margin measures the efficiency … Cash Flow MarginRead more
Cash Conversion Cycle (CCC)
Definition of this KPI: The Cash Conversion Cycle (CCC) measures … Cash Conversion Cycle (CCC)Read more
Tender success rate
Definition of this KPI: Percentage of successful tendersThis KPI can … Tender success rateRead more
Revenue
Definition of this KPI: Income that a company receives from … RevenueRead more
Ancillary Revenue per passenger
Definition of this KPI: Revenue generated from services and products … Ancillary Revenue per passengerRead more
Revenue Kilometers per Passenger
Definition of this KPI: The total distance traveled by paying … Revenue Kilometers per PassengerRead more
Airline Load Factor
Definition of this KPI: The percentage of an airline’s seating … Airline Load FactorRead more
Customer Satisfaction
Definition of this KPI: A measure of how well a … Customer SatisfactionRead more
Orders canceled
Definition of this KPI: Percentage of orders that have been … Orders canceledRead more
Market share
Definition of this KPI: Proportion of business in a given … Market shareRead more
Returns
Definition of this KPI: Percentage of returned products. The cause … ReturnsRead more
Direct communications per customer
Definition of this KPI: Average number of direct contacts (from … Direct communications per customerRead more
Sales taken up by top customers
Definition of this KPI: Sales of goods and services taken … Sales taken up by top customersRead more
Monthly Recurring Revenue (MRR)
Definition of this KPI: MRR reflects the predictable revenue generated … Monthly Recurring Revenue (MRR)Read more
Customers lost
Definition of this KPI: Number of customers, or the percentage … Customers lostRead more
Defect goods on delivery
Definition of this KPI: Percentage of delivered or installed goods … Defect goods on deliveryRead more
Customer acquisition rate
Definition of this KPI: Customer acquisition (rate business unit attracts … Customer acquisition rateRead more