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Your community to measure strategy execution.

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Sales

Posted inAll private sectors / Finance & Control / Financial / Sales

Cash Flow from Operations to Sales Ratio

Definition of this KPI: This ratio measures the efficiency with … Cash Flow from Operations to Sales RatioRead more

Posted inAll private sectors / Finance & Control / Financial / Sales

Cash Flow Margin

Definition of this KPI: Cash Flow Margin measures the efficiency … Cash Flow MarginRead more

Posted inAll private sectors / Finance & Control / Financial / Inventory / Sales

Cash Conversion Cycle (CCC)

Definition of this KPI: The Cash Conversion Cycle (CCC) measures … Cash Conversion Cycle (CCC)Read more

Posted inAll private sectors / Customer / Sales

Tender success rate

Definition of this KPI: Percentage of successful tendersThis KPI can … Tender success rateRead more

Posted inAll private sectors / Financial / Sales

Revenue

Definition of this KPI: Income that a company receives from … RevenueRead more

Posted inAviation / Customer / Sales

Ancillary Revenue per passenger

Definition of this KPI: Revenue generated from services and products … Ancillary Revenue per passengerRead more

Posted inAviation / Customer / Sales

Revenue Kilometers per Passenger

Definition of this KPI: The total distance traveled by paying … Revenue Kilometers per PassengerRead more

Posted inAviation / Internal / Sales

Airline Load Factor

Definition of this KPI: The percentage of an airline’s seating … Airline Load FactorRead more

Posted inAll sectors / Customer / Sales

Customer Satisfaction

Definition of this KPI: A measure of how well a … Customer SatisfactionRead more

Posted inCustomer / E-commerce / Sales

Orders canceled

Definition of this KPI: Percentage of orders that have been … Orders canceledRead more

Posted inAll private sectors / Customer / Sales

Market share

Definition of this KPI: Proportion of business in a given … Market shareRead more

Posted inCustomer / E-commerce / Sales

Returns

Definition of this KPI: Percentage of returned products. The cause … ReturnsRead more

Posted inAll private sectors / Customer / Sales

Direct communications per customer

Definition of this KPI: Average number of direct contacts (from … Direct communications per customerRead more

Posted inAll private sectors / Customer / Sales

Sales taken up by top customers

Definition of this KPI: Sales of goods and services taken … Sales taken up by top customersRead more

Posted inFinancial / Information Technology / Sales

Monthly Recurring Revenue (MRR)

Definition of this KPI: MRR reflects the predictable revenue generated … Monthly Recurring Revenue (MRR)Read more

Posted inAll private sectors / Customer / Sales

Customers lost

Definition of this KPI: Number of customers, or the percentage … Customers lostRead more

Posted inCustomer / Manufacturing / Production / Sales

Defect goods on delivery

Definition of this KPI: Percentage of delivered or installed goods … Defect goods on deliveryRead more

Posted inAll private sectors / Customer / Sales

Customer acquisition rate

Definition of this KPI: Customer acquisition (rate business unit attracts … Customer acquisition rateRead more

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Balanced Scorecard

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Business Processes

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Popular KPIs

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  • ArticlesShow sub menu
    • Golden rules
    • Inspiration
  • KPIs per Balanced Scorecard categoryShow sub menu
    • Customer
    • Financial
    • Internal
    • Learning & Growth
  • KPIs per Value ChainShow sub menu
    • Procurement
    • Inventory
    • Production
    • Sales
    • Marketing
    • Finance & Control
    • Human Resource Management
    • Research & Development
    • Transport
  • KPIs per IndustryShow sub menu
    • All sectors
    • All private sectors
    • Aviation
    • Banking & finance
    • Charity
    • Construction
    • Consumer electronics
    • Distribution and freight
    • E-commerce
    • Healthcare
    • Housing
    • Information Technology
    • Insurance
    • Logistics and distribution
    • Manufacturing
    • Media
    • Motor industry
    • Non-profit
    • Packaging
    • Pharmaceuticals
    • Railways
    • Retail
    • Shipping
    • Telecommunications