Definition of this KPI: Measure the positive or negative effects … Economic impact on local communitiesRead more
All sectors
Highest compensation versus median
Definition of this KPI: Comparing the highest-paid employee to the … Highest compensation versus medianRead more
Board diversity index
Definition of this KPI: A metric used to measure the … Board diversity indexRead more
Injury Frequency rate
Definition of this KPI: Used to measure the frequency of … Injury Frequency rateRead more
Employee Satisfaction with Workplace Conditions
Definition of this KPI: The share/percentage of employees that are … Employee Satisfaction with Workplace ConditionsRead more
Labor Compliance violations
Definition of this KPI: The number of violations, found by … Labor Compliance violationsRead more
Employee Volunteer Hours rate
Definition of this KPI: This metric quantifies the amount of … Employee Volunteer Hours rateRead more
Community Engagement Index
Definition of this KPI: This index measures the percentage of … Community Engagement IndexRead more
Employee satisfaction
Definition of this KPI: The extent to which employees are … Employee satisfactionRead more
Number of training hours
Definition of this KPI: Number of hours that employees have … Number of training hoursRead more
Inclusion Perception
Definition of this KPI: Employees’ perception of inclusion in the … Inclusion PerceptionRead more
Employee retention
Definition of this KPI: Employee Retention is a critical aspect … Employee retentionRead more
Percentage of contractors to total staff
Definition of this KPI: The percentage of the employees working … Percentage of contractors to total staffRead more
Clicks to Website
Definition of this KPI: The number of clicks that lead … Clicks to WebsiteRead more
Social Media Customer Satisfaction Score (CSAT)
Definition of this KPI: Customer satisfaction with your brand’s social … Social Media Customer Satisfaction Score (CSAT)Read more
Social Media customer service response time
Definition of this KPI: Timely responses to customer queries or … Social Media customer service response timeRead more
Conversion Rate
Definition of this KPI: The percentage of users who completed … Conversion RateRead more
Content Reach
Definition of this KPI: The number of unique users who … Content ReachRead more
Demographic Data Distribution
Definition of this KPI: Distribution of the demographics of your … Demographic Data DistributionRead more
Follower Growth Rate
Definition of this KPI: The rate at which your social … Follower Growth RateRead more