Posted inAviation / Internal / SalesAirline Load FactorDefinition of this KPI: The percentage of an airline's seating capacity that is filled with passengers.This KPI can be calculated as: (Number of passengers / Total seat capacity) x 100%The KPI will be measured as: percentage (%)How to interpret the KPI: higher is betterThe strategic objective to measure with this KPI: Increase sales Rate this postRelated postsDefect goods on deliveryAirline On-Time Performance (OTP)The Art and Science of Interpreting KPIs