Definition of this KPI:
The percentage of deliveries or shipments completed according to the scheduled timeline.
A higher percentage indicates better on-time performance. Deviations may suggest inefficiencies in route planning, vehicle maintenance, or other operational aspects.
This KPI can be calculated as: (Number of On-Time Deliveries / Total Deliveries) x 100The KPI will be measured as: percentage (%)How to interpret the KPI: higher is betterThe strategic objective to measure with this KPI: Enhance customer satisfaction, reduce penalties for delayed deliveries, and optimize operational efficiency by consistently meeting or exceeding delivery timelines.