Definition of this KPI: The share/percentage of employees that are … Employee Satisfaction with Workplace ConditionsRead more
satisfaction
Posted inAll sectors / Human Resource Management / Internal / Marketing
Employee satisfaction
Definition of this KPI: The extent to which employees are … Employee satisfactionRead more
Posted inArticles / Inspiration
The Social Media Scorecard
Social media has emerged as a powerhouse in digital communication, … The Social Media ScorecardRead more
Posted inAll sectors / Customer / Marketing
Social Media Customer Satisfaction Score (CSAT)
Definition of this KPI: Customer satisfaction with your brand’s social … Social Media Customer Satisfaction Score (CSAT)Read more
Posted inAll sectors / Human Resource Management / Internal
Employee Engagement
Definition of this KPI: Employee engagement reflects the commitment, motivation, … Employee EngagementRead more
Posted inAll sectors / Customer / Sales
Customer Satisfaction
Definition of this KPI: A measure of how well a … Customer SatisfactionRead more
Posted inCustomer / Marketing / Telecommunications
Churn Rate
Definition of this KPI: The percentage of customers or subscribers … Churn RateRead more